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ELECTRONIC STATEMENT TERMS AND CONDITIONS
By accepting this agreement you elect to receive your monthly and / or quarterly statement(s) electronically via The RiverBank’s Online Banking service instead of by mail. Statements are processed on your regular statement processing day.
The RiverBank will send you an e-mail the business day after your statement is processed notifying you that your statement is available for viewing.
Online Banking customers will be required to use their Online Banking Access ID, Password and Enhanced Security information to gain access to Online Banking before they can view, print, or save e-Statement account information.
YOUR CONSENT
Your consent authorizes The RiverBank to electronically forward your periodic bank statements and any other disclosures relating to your account(s).
You may request a paper copy of your electronic statement or you can discontinue this service by notifying us using one of the options below. (There is no charge for either of these requests):
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Call a Customer Service Representative at 888-294-2183
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Email us at: retailbanker@theriverbank.com
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Write us at : Customer Service, The RiverBank, PO Box 188, Osceola WI 54020
There is no charge to receive a paper copy of your statement or to discontinue the service.
You may discontinue eStatement service and still remain an Online Banking customer.
YOUR REQUIREMENTS
The same terms apply to electronically delivered bank statements as for those delivered in paper form. The deposit agreements and disclosures that you have previously received from The RiverBank remain in effect.
To access, print, and save your electronically delivered statement you must:
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Have a personal computer with Internet and Email Access.
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Have an internet browser that supports 128-bit encryption. Both Internet Explorer Version 6.0 or Netscape Navigator Version 6.1 will enable you to receive and use our service. You will also need Adobe Acrobat Reader Version 5.0 or higher.
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Have a Checking or Savings account with The RiverBank.
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Have a valid email address. To change your email address log on to Online Banking, choose User Options, email Options. Make the changes and submit.
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Have access to a printer and storage such as a hard drive so that you can download and/or print statements and/or disclosures for your records.
PRIVACY
Our privacy policy, provided to you at account opening, will apply to this service.
SERVICE AVAILABILITY
The RiverBank may change, suspend or eliminate all or any aspect of this delivery service upon notice to you.
ENROLLMENT
Personal Online Banking Customers:
Log on to Online Banking, choose User Options and enroll all your accounts to receive eStatements.
Business Online Banking Customers:
Complete the eStatement application at www.theriverbank.com
